Monday, July 31, 2017

Windows 10 Creator's Update and Office Conflicts

Recently, Microsoft pushed the "Creators Update" out to Windows 10. It was available in April but it seems to have been force-pushed in the past 2 days. On my mother-in-law's computer, Creator's caused Excel to render a "Bad Image" message when attempting to start declaring "MSVCP140.dll is either not designed to run on Windows or it contains an error". I attempted the SFC and DISM repairs as advised on Tom's site to no avail. When I attempted an Office repair, Office disappeared completely. At this point, I definitely started to panic.

Fortunately, I noticed a pending reboot due to an install/update. Allowing Windows to install that update and rebooting twice brought Excel and Office back to life. I did have to re-register the software but all is well now. If you encounter this issue, stop what you're doing and install/restart Windows. Anecdotally, I've since hear of many folks encountering similar issues.

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