I spent a half hour or so recently on the phone walking my Mom through a technical issue. Tentatively, I diagnosed her issue as a hard drive failure. She brought it over on her last visit and sure enough, the Dell XPS 450 from circa 1999 sounds like a bad coin-operated laundry at full capacity.
I was aghast to discover she's running Windows 98. Ugh. Also, her recovery disk is just that--for recovery. I don't believe I'll be able to re-install Win98 on a new hard drive. That, coupled with the end of Microsoft (and Dell) support for Win98, got me thinking about Linux. (and she's not intense about her computing needs...and she doesn't want to spend much money...)
I've been reading good things about switching one's parents to Ubuntu. Any thoughts out there?